Delivery & Returns
The Lighting Guild maintains full ownership of the products until full payment has been obtained.
It is possible to cancel your order provided it has not been sent. Please contact us and we are happy to help.
If your order has been sent, the products will need to be returned in order to receive a refund. Goods must be undamaged and in a resalable condition to receive a full refund. Freight charges will not be refunded. It is not possible to change your order once it has been submitted. This also includes changing the size or colour of a fitting, removing an item, changing the delivery address or payment method.
All packages are sent via courier or Australia Post from our warehouse in Somersby NSW. Your order will be sent within 3 working days after it has been placed.